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Bilingual Sexual Assault Care Navigator

Bilingual Sexual Assault Care Navigator

who WE are

  • We’re The SAFE Alliance, a merger of Austin Children’s Shelter and SafePlace.
  • We’re a registered, 501(c)3 nonprofit organization, spanning two beautiful campuses on several acres in beautiful Austin, Texas.
  • We’re a diverse, passionate group of more than 360 staff with a vision of a just and safe community, free from violence and abuse, and a mission to lead in ending sexual assault and exploitation, child abuse and domestic violence through prevention, intervention, and advocacy for change.
  • Our staff were named “Every Day Superheroes” by the Austin Chronicle; we’re a three-time Austin-American Statesman’s “Top Workplace” winner for years 2015, 2016 and 2017; and we were named a “Best Nonprofit” in 2017 by the Nonprofit Times.

who YOU are

  • You’re a strong believer that all people should have lives that are free from violence and abuse.
  • You’re someone who cares about positive client and customer relations. You build strong relationships, and you deliver effective client and customer-centric solutions.
  • You’ve are impeccable decision maker. Your decisions are timely, and they’ll help the organization move forward.
  • You value differences, recognizing that different perspectives and cultural diversity make the world a better place to be.
  • Your interpersonal skills are on point. You easily relate openly and comfortably with very diverse groups of people.
  • You’re resilient, rebounding from setbacks and adversity with both poise and ease.
  • You’re resourceful. You know how to secure and deploy resources both effectively and efficiently.
  • You’re trustworthy. You gain confidence and the trust of others through integrity and forthright honesty.

what WE need YOU to do for us

We need you to fill the role of Bilingual Sexual Assault Care Navigator. This is a full time, exempt position. You’ll wow us by masterfully performing the following key duties and responsibilities:

  • Provide strengths-based, trauma-informed crisis response and case work services in English and Spanish for individuals who have experienced sexual assault.
  • Case work entails providing medical and advocacy follow-up services, contacting clients for subpoenas and getting ROIs signed, and processing FMLA paperwork. Follow-ups include crisis prevention and intervention, safety planning services, and referrals and appointments for follow-up medical care.
  • Employ reflective listening and crisis counseling skills in order to build rapport and efficiently provide services, both in-person and by phone.
  • Utilize excellent interpersonal skills to serve as a liaison between clients and the criminal justice system and the medical system – in order to help clients navigate these systems.
  • Participate in the 24/7, on-call backup rotation and provide medical accompaniment as needed to survivors of sexual assault during their medical forensic examination.
  • Provide accompaniment to law enforcement, court, Title IX hearings, etc, as requested. 
  • Assist the Volunteer Supervisor and attend the advocate trainings and orientations 3x/year in the evening. Present on crisis intervention at these trainings, or other topics as assigned.
  • Give community presentations on sexual assault-related topics, as requested.
  • Testify in court as an expert witness, when appropriate.
  • Must maintain flexibility and show demonstrated ability to take responsibility for a diverse number of projects, including advocacy-related paperwork and administrative tasks, and complete them in a timely manner in a fast-paced environment.
  • Possess high level of work ethics with handling confidential client information, appropriately set professional boundaries, able to process a lot of details.
  • Respond appropriately to the cultural differences present among the organization's service population and staff.
  • Effectively collaborate and communicate with multi-disciplinary service teams and multiple SAFE programs and community organizations serving sexual assault survivors.
  • Demonstrate resilience under pressure when managing crisis and safety planning.
  • Client-focused and willing to work in various settings and environments (medical, office, court, etc) often providing services where it is the best fit for the client including working some evenings. (This position requires a flexible work schedule in order to meet the demands of the Sexual Assault Victim Advocacy program).

to be successful in this role, WE’LL need YOU to

  • Possess a Bachelor’s Degree in Social Work, Psychology, Criminal Justice, or related field or sufficient relevant work experience in lieu of degree.
  • Bilingual in English and Spanish – verbal and written – required, able to provide case work and advocacy in Spanish, and able to work with clients who speak other languages through an interpreter.
  • Knowledge of domestic violence, sexual assault and human trafficking required; familiarity with risk assessment and safety planning required.
  • Proficient in the use of office applications and data entry required; excellent organizational skills required.
  • Experience providing crisis intervention and direct service advocacy or case management services to trauma/sexual assault survivors required.
  • Exhibit knowledge of trauma and the aspects of trauma.
  • Possess or develop knowledge of HIV PEP and strangulation care, and collaborate with local clinics in order to coordinate those services.
  • Knowledgeable about local medical, criminal justice and social service agencies. Possess current information in relation to services around health, basic needs, legal, crisis services, housing, and financial assistance.
  • Be available to work full-time (40 hours per week), including some evening hours required.
  • Have a valid driver’s license, access to a vehicle, and insurance as a driver.
  • Pass all required criminal history background checks (including an FBI fingerprint check), as well as submit to a pre-employment drug screen and TB test.
  • Adhere to our Guiding Principles, Mission, Core Competencies and Confidentiality Policy.

how WE’LL make it worth YOUR while

  • We will pay you an annual salary of $34,000-36,000.
  • We’ll pay for your medical, life and short-term disability insurance.
  • We will give you 15 accrued paid time off days in the first year, and 22 days in the second year, capping out at 30 days after year seven.
  • We’ll pay you for our six agency holidays and four additional personal holidays to be used at your discretion.
  • We’ll contribute 2% to your 403(b) retirement, and we’ll kick in an additional 1% if you agree to match it.
  • We understand that you have commitments outside of the workplace, and we’ll do our very best to offer you some flexibility in your work schedule.
  • We’ll provide you with an amazing work environment where you’ll get to make a difference every day.
  • All SAFE employees are eligible to enroll their children in our Trauma-Informed Early Childhood Program (ages 3 months to 5 years, space permitting).  Priority is given to full-time employees. 

The SAFE Alliance strongly encourages members of traditionally underrepresented communities to apply, including people of color, LGBTQ+ identified people, gender-nonconforming people, individuals with disabilities, veterans, and people who speak a language in addition to English. 


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