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SAFEline Advocate

Part-time SAFEline Advocate

Saturday/Sunday 10am-8pm


who WE are

  • We’re The SAFE Alliance, a merger of Austin Children’s Shelter and SafePlace.
  • We’re a registered, 501(c)3 nonprofit organization, spanning two beautiful campuses on several acres in beautiful Austin, Texas.
  • We’re a diverse, passionate group of more than 335 staff with a vision of a just and safe community, free from violence and abuse, and a mission to lead in ending sexual assault and exploitation, child abuse and domestic violence through prevention, intervention, and advocacy for change.
  • Our staff were named “Every Day Superheroes” by the Austin Chronicle; we’re a two-time Austin-American Statesman’s “Top Workplace” winner for years 2015 and 2016; and we were named a “Best Nonprofit” in 2017 by the Nonprofit Times.

who YOU are

  • You’re a strong believer that all people should have lives that are free from violence and abuse.
  • You’re someone who cares about positive client and customer relations. You build strong relationships, and you deliver effective client and customer-centric solutions.
  • You’ve are impeccable decision maker. Your decisions are timely, and they’ll help the organization move forward.
  • You value differences, recognizing that different perspectives and cultural diversity make the world a better place to be.
  • Your interpersonal skills are on point. You easily relate openly and comfortably with very diverse groups of people.
  • You’re resilient, rebounding from setbacks and adversity with both poise and ease.
  • You’re resourceful. You know how to secure and deploy resources both effectively and efficiently.
  • You’re trustworthy. You gain confidence and the trust of others through integrity and forthright honesty.

what WE need YOU to do for us

We need you to fill the role of SAFEline Advocate. This is a part-time, non-exempt position. You’ll wow us by masterfully performing the following key duties and responsibilities:

  • Emotional support to survivors of sexual and domestic violence, stalking, child abuse and human trafficking
  • Providing crisis intervention, information and referrals and safety planning on SAFE chatline and on SAFE hotline when not on chatline
  • Screening for shelter admission
  • When appropriate, connection to all SAFE services

to be successful in this role, WE’LL need YOU to

  • Possess a Bachelor’s degree in Social Work, Psychology or related field, or sufficient relevant work or volunteer experience in lieu of degree
  • 1-2 years crisis intervention experience preferred
  • Fully English/Spanish bilingual with excellent speaking and writing skills in both languages
  • Have a good knowledge of available resources in Austin/Travis County
  • Possess excellent problem-solving abilities, especially under pressure
  • Have the ability to remain positive, calm and supportive in challenging situations and convey these qualities to those on chatline and hotline
  • Ability to accurately type at an average speed of 40 wpm
  • Pass all required criminal history background checks (including an FBI fingerprint check), as well as submit to a pre-employment drug screen and TB test.
  • Adhere to our Guiding Principles, Mission, Core Competencies and Confidentiality Policy.

how WE’LL make it worth YOUR while

  • We will pay you an hourly salary between $15-$16/hour.
  • We’ll provide you with an amazing work environment where you’ll get to make a difference every day.
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